Advocate Health is using volunteers to help improve the patient experience for inpatients. Bradley Kruger, MA, MBA, vice president for patient experience at Advocate Health says the Charlotte, North ...

This is a conversation about patient experience in the bottom line programs and strategies that add value. The panelists are Dr. RCI Gar, Dr. Jim Krak, Brian Carlson, and Carrie Officer. They each ...

ARLINGTON, Va.--(BUSINESS WIRE)--Surescripts®, the nation's leading health intelligence network, released a new report indicating that clinicians feel they have little ability to improve their ...

In the hospital setting, it is imperative for physicians and nurses to work together to boost patient experience. "The reality is that if we work in nursing and physician siloes, we will not get a ...

In the ever-evolving landscape of healthcare, the integration of virtual care has become pivotal in reshaping patient experiences. Amanda Bury, chief commercial officer at Infermedica, a digital ...

Patient experience year outlook 2026 highlights new HCAHPS survey data on team communication and electronic responses to improve care quality.

Health care solution developers design products that make health care organizations efficient and improve patient outcomes – after all, their goal is to make the road to relief as short and easy as ...

Every week, our organization receives an average of 8,000 patient comments. Most of them describe a range of experiences and journeys: anxiety, pain, and worry, but also respect, comfort, and ...

Architects, engineers, and building owners often ask themselves, Why does parking matter in healthcare facilities design? To answer that question, we can use recent experience designing parking ...

The healthcare industry is undergoing a significant transition period. Patients now expect the same level of convenience, personalization, and transparency from their healthcare providers that they ...

This year, National Patient Experience Week is observed from April 28 through May 2. This annual event celebrates and recognizes the dedication of healthcare professionals who enhance the patient ...