In our work, we spend much time examining companies’ operating models and organizational structures. Many that we talk to have not taken a deliberate, planned approach to designing their models, ...

AI isn’t just another tool layer to plug into existing structures. It fundamentally changes how work should flow.

Forbes contributors publish independent expert analyses and insights. I lead Boston Consulting Group’s Behavioral Science Lab. Nov 21, 2024, 08:15am EST Nov 21, 2024, 09:18am EST An organization’s ...

Your engineering team ships weekly, but somehow pricing changes still take months. That gap stems from structural issues, and it reflects how most software companies were built: to monetize access, ...

Buy-side firms are consistently faced with burgeoning volumes of data, necessitating adept management of expansive data extractions, a task fraught with intricacies and considerable costs. Arthur Orts ...

Only 4% of organizations have fully aligned operating models to support their strategic goals. AI is now the strongest driver of operating model redesign, cited by nearly 70% of executives.

Design a talent strategy to enable I&T operating model transformation Your email has been sent An information and technology operating model represents how an enterprise orchestrates its I&T ...

If you’ve been around long enough to see a few CRM projects come and go, then you have probably noticed a pattern. Technology changes, the logos change, and the dashboards look shinier every few years ...

This blog explores the strategic importance of Target Operating Models (TOMs) in regulatory compliance and transformational change. Many people are aware that financial institutions are currently ...

Explore how redefining AI agents through cognitive operating models enhances collaboration between humans and machines, ...

An HR operating model is the way an HR function is organized to deliver value to its internal customers and the organization. The operating model encompasses six key areas: people, service delivery ...

Corporate tax departments face a constant stream of challenges: regulatory uncertainty, mounting data demands, new tax policy changes, ongoing digital transformation. Whatever the specifics, every tax ...