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A $98 Christmas tree is damaged by FedEx before it arrives. An Amazon customer service agent promises to send her a new one, but a supervisor reverses the decision. Can Amazon save Christmas?

Damilola Olaleye bought $200 worth of sunscreen during her maternity leave and sold it on Amazon. She took this gig full-time ...

Cochlear is starting to make use of the AI capabilities in its Amazon Connect contact centre platform, automating its ...

A spoofed email address and an easily faked document is all it takes for major tech companies to hand over your most personal ...

A smartphone is essentially a tiny computer in your pocket. A dumb phone lacks the apps and features that smartphones have. More advanced dumb phones, or "feature phones," offer a camera and apps like ...

Amazon has also committed to bringing AI literacy and career awareness to 4 million government-school students by 2030.

For some reason, some city fathers are anxiously promoting the Amazon Data Center. I would encourage council to pause and seriously research similar facilities elsewhere. A few questions about the ...

Think of ‘Hiring Amazon.com My Jobs’ as your personal command center for finding jobs at Amazon. It’s a special website where you can look for openings, see which jobs you’ve applied for, and track ...

On Black Friday, Amazon sessions that resulted in a sale were up 100% in the U.S. when the AI chatbot Rufus was used. They ...

If managing a growing list of apps for your smart home feels overwhelming, try these top practices to keep everything organized and under control.

Amazon Web Services' giant tech conference re:Invent 2025 is happening this week with news ranging from chips to AI services.